Privacy Policy
Last updated: August 25, 2026
This privacy policy Hattiesburg locksmith customers can rely on explains how Hattiesburg Locksmith Pros collects, uses, and protects your information when you visit our website or use our locksmith services across Hattiesburg, MS and the surrounding areas of Petal, Purvis, Sumrall, and Lumberton.
Information We Collect
When you contact us by phone, email, or through our website forms, we may collect your name, phone number, email address, service address, and details about the locksmith service you’re requesting. We also automatically collect basic usage data such as your browser type, pages visited, and time spent on our site, which helps us understand how visitors use it.
How We Use Your Information
We use your information to respond to service requests, confirm appointments, dispatch a technician, and follow up after a job is complete. We may also send occasional service reminders or ask for feedback on completed work. We do not use your information for unrelated marketing without your consent.
How Long We Keep Your Information
We retain service request details for up to three years after your last service with us, for record-keeping and quality purposes. You can request that we delete your information sooner by contacting us directly.
Information Sharing
We do not sell or rent your personal information to third parties. Your details are shared only with the technician assigned to your job, and only as needed to complete the service.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below and mark your message as a privacy request. We aim to respond within 30 days and may ask for basic identity verification first.
Cookies and Website Data
Our website may use cookies to improve performance and understand visitor behavior. You can turn off cookies in your browser settings, though some site features may not work as well if you do.
Data Security
We take reasonable steps to protect your information from unauthorized access or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute protection.
Third-Party Links
Our site may link to outside resources, such as Google Maps or review platforms. We are not responsible for the privacy practices of those external sites.
Children’s Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with a new revision date.
Contact Us
Questions about this policy or how we handle your information?